List of questions to ask other management companies

• What is your rental rate management program? 

• Do you track conversion rates by size? How often?

• Average number of properties managed by each supervisor?

• Please tell me about how you select and train your on-site managers.

• What do your financial and performance reports look like?

• What does a typical sales and marketing plan look like?

• Who specifically will manage my property(s)?

• How many properties does that supervisor oversee at this time?

• How do you optimize property websites?

• How can you minimize my risk and legal exposure to local, state and federal compliance?

• Please tell me about your success stories.

• Can you give me some references?

• Why do you want to manage other owners’ self storage facilities?

• I have a problem (you pick one). How would you handle that problem?

• Please tell me about your home office staff.